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Cancel Shahid Subscription

How to Cancel Shahid Subscription from Your Phone or Computer

Shahid, one of the leading streaming services in the MENA (Middle East and North Africa) region, offers an extensive collection of Arabic content, international movies, series, and exclusive shows. While it provides a seamless viewing experience, there may come a time when users wish to cancel their subscription. Whether it’s due to budget considerations, a change in viewing habits, or just the need to take a break, knowing how to cancel your Shahid subscription is essential. This guide will walk you through the steps to cancel your Shahid subscription using both your phone and computer, and address some commonly asked questions.

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Understanding Shahid Subscription Plans

Before diving into the cancellation process, it’s crucial to understand the subscription models Shahid offers:

  1. Shahid VIP – A premium plan providing ad-free content, access to exclusive series and movies, live TV channels, and the ability to download content for offline viewing.
  2. Free Tier – Limited access to certain shows and movies, with ads.

For users subscribed to Shahid VIP, the cancellation process needs to be done deliberately to ensure you don’t continue to get charged. Depending on the device you used to sign up, the process may vary slightly.

Cancellation Process on Different Devices

1. Cancel Shahid Subscription from an Android Device

If you subscribed to Shahid through the Android app, the process to cancel your subscription is relatively simple. Here’s how to proceed:

  1. Open the Shahid App: Launch the Shahid app on your Android device.
  2. Go to Profile: Tap on your profile icon located at the top-right corner of the screen.
  3. Select ‘Account Settings’: Navigate to your account settings to manage your subscription.
  4. Manage Subscription: You will see options to view your subscription status. Select ‘Manage Subscription.’
  5. Cancel Subscription: If you subscribed via Google Play, you’ll be redirected to your Google Play subscriptions page. Find Shahid in the list and select ‘Cancel Subscription.’ Follow the prompts to confirm your decision.

Note: Ensure you cancel at least 24 hours before the renewal date to avoid being charged for the next billing cycle.

2. Cancel Shahid Subscription from an iOS Device

For users who subscribed via the Shahid app on their iPhone or iPad, you need to cancel through the App Store:

  1. Open Settings: Go to your iPhone’s settings.
  2. Tap Your Name: Select your Apple ID at the top.
  3. Subscriptions: Tap on ‘Subscriptions’ to see a list of your active subscriptions.
  4. Select Shahid: Find Shahid in the list of subscriptions and tap on it.
  5. Cancel Subscription: Choose ‘Cancel Subscription’ and confirm your decision.

Make sure you get a confirmation notification from Apple. This ensures that your subscription has been successfully canceled.

3. Cancel Shahid Subscription from a Computer (Web Browser)

If you registered for Shahid via the website, you can cancel directly from your account settings on the web:

  1. Visit Shahid’s Official Website: Open your web browser and go to www.shahid.mbc.net.
  2. Log in to Your Account: Use your email and password to log into your Shahid account.
  3. Navigate to Account Settings: Click on your profile icon located at the top-right corner of the page, then select ‘Account Settings.’
  4. Manage Subscription: In the account settings, you will find an option to ‘Manage Subscription.’ Click on it.
  5. Cancel Subscription: Click on the ‘Cancel Subscription’ button and confirm the cancellation. You may be asked why you are canceling, but this is optional.

4. Cancel Shahid Subscription Through a TV App (Smart TVs, Android TV, Apple TV)

Users who subscribed through the Shahid app on their Smart TV, Android TV, or Apple TV will need to manage their subscriptions on the device they used for the initial sign-up:

  • Android TV: Navigate to Google Play on your TV, find the subscriptions section, and cancel.
  • Apple TV: Go to the settings, find subscriptions under your Apple ID, and cancel Shahid.
  • Smart TV Apps: For other smart TVs, you might need to log in on the Shahid website using a computer to manage your subscription.

What to Keep in Mind Before Canceling

  1. Check Your Billing Cycle: Canceling mid-cycle does not provide a refund unless explicitly mentioned in Shahid’s terms. You will continue to have access to Shahid VIP until the end of your billing period.
  2. Downloaded Content Will Be Deleted: If you’ve downloaded movies or shows to watch offline, they will no longer be available once your subscription ends.
  3. Re-Subscription Is Always Possible: If you change your mind, you can re-subscribe at any time by logging in and reactivating your plan.

Common Issues & Troubleshooting

1. Unable to Find ‘Cancel Subscription’ Option

If you’re unable to find the ‘Cancel Subscription’ option, check the following:

  • Subscription Source: Verify where you initially subscribed. If you subscribed via a third-party service (like Google Play or Apple), you must cancel through that platform.
  • Multiple Accounts: Ensure you’re logged into the correct account. Sometimes, people accidentally subscribe under a different email.

2. Not Receiving Cancellation Confirmation

After canceling, you should receive an email confirmation from Shahid or the respective platform (Google Play or Apple). If you don’t:

  • Check Spam/Junk Folder: Sometimes, emails get redirected to spam folders.
  • Review Billing Statements: Look out for any further charges to ensure the subscription was indeed canceled.
  • Contact Shahid Support: If you are still being charged, reach out to Shahid’s customer support to resolve the issue.

Frequently Asked Questions

Q: Will I receive a refund if I cancel my subscription mid-month?

  • A: No, typically, Shahid does not offer refunds for mid-cycle cancellations. You will have access until the end of the billing period.

Q: How can I stop automatic renewals?

  • A: By canceling your subscription, automatic renewals will be halted. Make sure to cancel at least 24 hours before your renewal date.

Q: Can I still use Shahid for free after canceling Shahid VIP?

  • A: Yes, canceling your Shahid VIP subscription reverts your account to the free tier, where you can still watch limited content with ads.

Q: What happens to my downloaded content if I cancel?

  • A: Downloaded movies and shows will be removed from your device once the VIP subscription expires.

Conclusion

Canceling a Shahid subscription is a straightforward process that depends on where you initially subscribed. Whether you are using Android, iOS, or a web browser, the steps outlined above should help you cancel your subscription without any hassles. Make sure to confirm the cancellation to avoid unexpected charges and remember that you can always renew your subscription if you wish to enjoy Shahid’s exclusive content again.

By understanding the steps and potential issues, you can manage your Shahid subscription with ease, ensuring you have control over your viewing expenses and preferences.

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